Commit 50394f56 authored by zhengjinlei's avatar zhengjinlei

查询坐席

parent 413eb2d1
......@@ -5,16 +5,14 @@ from rest_framework import viewsets
from rest_framework.decorators import action
from rest_framework.request import Request
from rest_framework.response import Response
from inspect_report.models import Tasks, CheckSession, RulesStat
from inspect_report.models import Tasks, CheckSession, RulesStat, SeatStat
import json
from datetime import datetime, timedelta
from config.config import TABLE_PRE
from django.views.decorators.clickjacking import xframe_options_exempt
from inspect_report import permissions
import logging
from pypinyin import Style, pinyin
from django.core.paginator import Paginator, EmptyPage, PageNotAnInteger
from functools import reduce
logger = logging.getLogger(__name__)
......@@ -112,63 +110,6 @@ class TasksApi(viewsets.ViewSet):
# data_sort = sorted(data_sort, key=lambda x: x['count'], reverse=True)
return Response({'code': 0, 'msg': 'success', 'data': data_sort})
@action(['post'], detail=False)
def rule_bak(self, req: Request):
"""
获取违规项分析
:param req:
:return:
"""
task_id = req.data.get('task', '')
agent_name = req.data.get('agentName', '')
start_date = req.data.get('start_date', (datetime.now()+timedelta(days=-1)).strftime('%Y-%m-%d'))
end_date = req.data.get('end_date', datetime.now().strftime('%Y-%m-%d'))
task_condition = {'hasCheck': 1, 'createdAt__gte': start_date, 'createdAt__lt': end_date + ' 23:59:59'}
if task_id:
task_condition['name__startswith'] = task_id
tasks = Tasks.objects.filter(**task_condition).values('id', 'sessionCollectionId')
task_dict = {}
for t in tasks:
if t['sessionCollectionId'] in task_dict.keys():
task_dict[t['sessionCollectionId']].append(t['id'])
else:
task_dict[t['sessionCollectionId']] = [t['id'], ]
return_data = {}
for k, v in task_dict.items():
# session_collection = t.sessionCollectionId
table_name = TABLE_PRE + k
tn = CheckSession.set_table(table_name)
session_condition = {'taskId__in': v}
if agent_name:
session_condition['agentName'] = agent_name
checks = tn.objects.filter(**session_condition).values('id', 'checkResult', 'agentName', 'customName',
'remainTime', 'score', 'sessionId', 'taskId')
# checks = tn.objects.filter(**session_condition).values('id', 'checkResult')
for check in checks:
result = check['checkResult']
detail = {'agentName': check['agentName'], 'customName': check['customName'],
'remainTime': check['remainTime'], 'score': check['score'], 'sessionId': check['sessionId'],
'sessionCollectionId': k, 'taskId': check['taskId']}
# session_id = check['id']
if result:
data = json.loads(result)
for d in data:
if 'isViolation' in d.keys() and d['isViolation'] and 'rule' in d.keys() and 'name' in d['rule'].keys():
name = d['rule']['name']
if name in return_data.keys():
return_data[name]['count'] += 1
return_data[name]['details'].append(detail)
# return_data[name]['ids'].append(session_id)
else:
return_data[name] = {'count': 1, 'details': [detail, ]}
# return_data[name] = {'count': 1, 'ids': [session_id, ]}
data_sort = []
for k, v in return_data.items():
v['rule'] = k
data_sort.append(v)
data_sort = sorted(data_sort, key=lambda x: x['count'], reverse=True)
return Response({'code': 0, 'msg': 'success', 'data': data_sort})
@action(['post'], detail=False)
def seat_session(self, req: Request):
"""
......@@ -259,57 +200,49 @@ class TasksApi(viewsets.ViewSet):
:return:
"""
task_id = req.data.get('task', '')
a_name = req.data.get('agentName', '')
agent_name = req.data.get('agentName', '')
sort = req.data.get('sort', 'des')
page = req.data.get('page', '1')
page_size = req.data.get('page_size', '10')
start_date = req.data.get('start_date', (datetime.now()+timedelta(days=-1)).strftime('%Y-%m-%d'))
end_date = req.data.get('end_date', datetime.now().strftime('%Y-%m-%d'))
task_condition = {'hasCheck': 1, 'createdAt__gte': start_date, 'createdAt__lt': end_date + ' 23:59:59'}
q_start_date = datetime.strptime(start_date, '%Y-%m-%d').date()
q_end_date = (datetime.strptime(end_date, '%Y-%m-%d') + + timedelta(days=1)).date()
task_condition = {'create_date__gte': q_start_date, 'create_date__lt': q_end_date}
if task_id:
task_condition['name__startswith'] = task_id
tasks = Tasks.objects.filter(**task_condition).values('id', 'sessionCollectionId')
task_dict = {}
for t in tasks:
if t['sessionCollectionId'] in task_dict.keys():
task_dict[t['sessionCollectionId']].append(t['id'])
else:
task_dict[t['sessionCollectionId']] = [t['id'], ]
return_data = {}
for k, v in task_dict.items():
table_name = TABLE_PRE + k
tn = CheckSession.set_table(table_name)
session_condition = {'taskId__in': v}
if a_name:
session_condition['agentName'] = a_name
checks = tn.objects.filter(**session_condition).values('agentName', 'violationRuleCount')
for check in checks:
agent_name = check['agentName']
if agent_name:
if agent_name in return_data.keys():
return_data[agent_name]['total_session'] += 1
if check['violationRuleCount'] > 0:
return_data[agent_name]['validate_session'] += 1
else:
if check['violationRuleCount'] > 0:
return_data[agent_name] = {'total_session': 1, 'validate_session': 1}
else:
return_data[agent_name] = {'total_session': 1, 'validate_session': 0}
# data_max = sorted(return_data.items(), key=lambda item: item[1], reverse=False)
pre_data_sort = []
for k, v in return_data.items():
ratio = round(v['validate_session']/v['total_session'], 2)
v['ratio'] = ratio
v['agentName'] = k
pre_data_sort.append(v)
task_condition['task'] = task_id
if agent_name:
task_condition['agentName'] = agent_name
if sort == 'des':
seats = SeatStat.objects.filter(**task_condition).values('agentName', 'validate_session', 'total_session')\
.order_by('-validate_session')
else:
seats = SeatStat.objects.filter(**task_condition).values('agentName', 'validate_session', 'total_session') \
.order_by('validate_session')
paginator = Paginator(seats, page_size)
total_count = paginator.count
try:
seats = paginator.page(page)
except PageNotAnInteger:
seats = paginator.page(1)
except EmptyPage:
seats = paginator.page(paginator.num_pages)
return_data = []
for s in seats:
detail = {'agentName': s['agentName'], 'validate_session': s['validate_session'],
'total_session': s['total_session'], 'ratio': round(s['validate_session']/s['total_session'], 2)}
return_data.append(detail)
if sort == 'asc':
data_sort = sorted(pre_data_sort, key=lambda x: x['ratio'])
data_sort = sorted(return_data, key=lambda x: x['ratio'])
for i in range(len(data_sort)):
data_sort[i]['ranking'] = len(data_sort) - i
data_sort[i]['ranking'] = total_count - (int(page)-1)*int(page_size) - i
data_sort[i]['ratio'] = '{0}%'.format(int(data_sort[i]['ratio'] * 100))
else:
data_sort = sorted(pre_data_sort, key=lambda x: x['ratio'], reverse=True)
data_sort = sorted(return_data, key=lambda x: x['ratio'], reverse=True)
for i in range(len(data_sort)):
data_sort[i]['ranking'] = i + 1
data_sort[i]['ranking'] = (int(page)-1)*int(page_size) + i + 1
data_sort[i]['ratio'] = '{0}%'.format(int(data_sort[i]['ratio'] * 100))
return Response({'code': 0, 'msg': 'success', 'data': data_sort})
return Response({'code': 0, 'msg': 'success', 'count': total_count, 'data': data_sort})
@action(['post'], detail=False)
def static(self, req: Request):
......
# coding: utf-8
from rest_framework.request import Request
from datetime import datetime, timedelta
from inspect_report.models import Tasks, CheckSession, RulesStat
from inspect_report.models import Tasks, CheckSession, RulesStat, SeatStat
from config.config import TABLE_PRE
import json
import logging
......@@ -49,3 +49,36 @@ def rule_stat(start_date, end_date):
rd.save()
stat_count += 1
logger.info('统计数量为:%s' % stat_count)
def seat_stat(start_date, end_date):
"""
首页概述-违规项统计
:return:
"""
task_condition = {'hasCheck': 1, 'createdAt__gte': start_date, 'createdAt__lt': end_date}
tasks = Tasks.objects.filter(**task_condition).values('id', 'name', 'sessionCollectionId')
for t in tasks:
table_name = TABLE_PRE + t['sessionCollectionId']
tn = CheckSession.set_table(table_name)
session_condition = {'taskId': t['id']}
checks = tn.objects.filter(**session_condition).values('id', 'agentName', 'taskId', 'violationRuleCount')
for check in checks:
seat_condition = {'create_date': start_date, 'agentName': check['agentName']}
seats = SeatStat.objects.filter(**seat_condition)
if seats:
seat = seats[0]
seat.total_session += 1
seat.validate_session += 1 if check['violationRuleCount'] > 0 else 0
seat.save()
else:
seat = SeatStat()
seat.create_date = start_date
seat.agentName = check['agentName']
seat.taskId = check['taskId']
seat.task = t['name'].split('_')[0]
seat.sessionCollectionId = t['sessionCollectionId']
seat.total_session = 1
seat.validate_session = 1 if check['violationRuleCount'] > 0 else 0
seat.save()
......@@ -45,6 +45,22 @@ class RulesStat(models.Model):
db_table = 'rules_datastat'
class SeatStat(models.Model):
sessionCollectionId = models.CharField('所在表', null=True, max_length=32)
validate_session = models.IntegerField('违规会话数量', default=0)
total_session = models.IntegerField('会话数量', default=0)
task = models.CharField('所在地市', null=True, max_length=24)
create_date = models.DateField('统计日期', null=True)
agentName = models.CharField('坐席名称', null=True, max_length=64)
taskId = models.IntegerField('质检任务标识')
def __str__(self):
return self.agentName
class Meta:
db_table = 'seats_datastat'
class CheckSession(models.Model):
taskId = models.IntegerField('质检任务标识')
sessionId = models.CharField('会话唯一标识')
......
......@@ -16,7 +16,7 @@ Including another URLconf
from django.contrib import admin
from django.urls import path
from .api.tasksapi import rule, seat, group, score, check
from .views import stat_rules_every
from .views import stat_rules_every, stat_seats_every
urlpatterns = [
# path('admin/', admin.site.urls),
......@@ -25,5 +25,6 @@ urlpatterns = [
path('inspect/group/', group),
path('inspect/score/', score),
path('inspect/check/', check),
path('inspect/stat/', stat_rules_every),
path('inspect/stat/rule/', stat_rules_every),
path('inspect/stat/seat/', stat_seats_every),
]
from datetime import datetime, timedelta
from .cron import rule_stat
from .cron import rule_stat, seat_stat
from django.http.response import JsonResponse
from dateutil.rrule import rrule, DAILY
# Create your views here.
......@@ -8,5 +9,24 @@ def stat_rules_every(request):
date = request.GET.get('date')
start_date = datetime.strptime(date, '%Y-%m-%d')
end_date = datetime.strptime(date + ' 23:59:59', '%Y-%m-%d %H:%M:%S')
rule_stat(start_date, end_date)
s_date = datetime.strptime(start_date, '%Y-%m-%d')
e_date = datetime.strptime(end_date + ' 23:59:59', '%Y-%m-%d %H:%M:%S')
seed_dt = list(rrule(DAILY, byweekday=[0, 1, 2, 3, 4, 5, 6], dtstart=s_date, until=e_date))
for date in seed_dt:
start_date = date
end_date = datetime.strptime(date.strftime('%Y-%m-%d') + ' 23:59:59', '%Y-%m-%d %H:%M:%S')
rule_stat(start_date, end_date)
return JsonResponse({'code': 0, 'msg': 'stat success'})
def stat_seats_every(request):
start_date = request.GET.get('start_date')
end_date = request.GET.get('end_date')
s_date = datetime.strptime(start_date, '%Y-%m-%d')
e_date = datetime.strptime(end_date + ' 23:59:59', '%Y-%m-%d %H:%M:%S')
seed_dt = list(rrule(DAILY, byweekday=[0, 1, 2, 3, 4, 5, 6], dtstart=s_date, until=e_date))
for date in seed_dt:
start_date = date
end_date = datetime.strptime(date.strftime('%Y-%m-%d') + ' 23:59:59', '%Y-%m-%d %H:%M:%S')
seat_stat(start_date, end_date)
return JsonResponse({'code': 0, 'msg': 'stat success'})
Markdown is supported
0% or
You are about to add 0 people to the discussion. Proceed with caution.
Finish editing this message first!
Please register or to comment