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inspect_report
Commit 5b3c99d0 authored by zhengjinlei's avatar zhengjinlei
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重新统计报表

parent 73c876ad
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Showing with 262 additions and 133 deletions
src/inspect_report/api/tasksapi.py
View file @ 5b3c99d0
# coding: utf-8
from django.forms import model_to_dict
from django.shortcuts import render
from django.db.models import Sum, Avg
from rest_framework import viewsets
......@@ -10,12 +11,13 @@ from before_request import before_request
from inspect_report.agency import get_team_names
from inspect_report.dbhelper import db_static_score, db_seat_rule, db_seat_check, db_seat_area, db_static_rule, \
set_city_country_by_team_name
from inspect_report.models import RulesStat, SeatStat, ScoreStat, Round, Seat
from inspect_report.models import RulesStat, SeatStat, ScoreStat, Round, Seat, Tasks
import json
from django.views.decorators.clickjacking import xframe_options_exempt
import logging
from inspect_report.pagehelper import page_with_seat_name
from inspect_report.utils.report_utils import delete_stat_by_task, re_stat_by_task
logger = logging.getLogger(__name__)
......@@ -37,6 +39,24 @@ class TasksApi(viewsets.ViewSet):
# # return render(req, 'inspect/index.html', {'tasks': tasks})
# return Response({'code': 0, 'msg': 'success', 'data': tasks})
@action(['get'], detail=False)
def stat_report(self, req: Request):
task_id = req.GET.get('task_id')
if not task_id:
logger.error('[re_stat_report_data]---invalid params')
return Response({'code': -1, 'msg': 'invalid params'})
try:
task = Tasks.objects.get(pk=task_id)
except Exception as e:
print(e)
logger.error('[re_stat_report_data]---no task exists')
return Response({'code': -2, 'msg': 'no task exists'})
# 删除与task_id相关的统计
delete_stat_by_task(task)
# 重新统计
re_stat_by_task(model_to_dict(task))
return Response({'code': 0, 'msg': 're-stat success'})
@action(['get'], detail=False)
@before_request
def seat(self, req: Request):
......
src/inspect_report/cron.py
View file @ 5b3c99d0
......@@ -6,31 +6,13 @@ import logging
import kronos
from datetime import datetime, timedelta
from inspect_report.utils.report_utils import single_rules_stat, single_seat_stat, single_score_stat
"""定时任务
参考：https://github.com/jgorset/django-kronos
"""
logger = logging.getLogger('app_file')
score_item_zero = {'违规则零分': 100, '敏感词': 100}
score_item_service = {'服务用语': 15, '开场白': 5, '结束语': 3, '服务态度': 5, '语速识别': 5, '静音识别': 5}
score_item_business = {'异议处理': 10, '业务促成': 10, '预约及流转': 10, '服务介绍': 10, '未提供报价': 2, '成功件信息核实': 20}
def get_remain(check):
remain = 0
if check['startTime'] and check['closeTime']:
start = datetime.strptime(check['startTime'], '%Y-%m-%d %H:%M:%S').timestamp()
close = datetime.strptime(check['closeTime'], '%Y-%m-%d %H:%M:%S').timestamp()
remain = int(close - start)
return remain
def team_seat():
teams = Team.objects.values_list('id', 'name')
team_id_name = {team[0]: team[1] for team in teams}
seats = Seat.objects.values_list('code', 'team_id')
seat_code_team_name = {seat[0]: team_id_name[seat[1]] for seat in seats}
return seat_code_team_name
@kronos.register('30 6 * * *')
......@@ -43,7 +25,6 @@ def rule_stat(date_str=None):
所以start_date为utc时间减去三小时足够了，至于报表的存储时间，存储当天时间即可，毕竟是当天的质检任务统计的报表
:return:
"""
seat_code_team_name = team_seat()
if not date_str:
# 数据库中为utc时间
date_str = datetime.now().strftime('%Y-%m-%d')
......@@ -53,36 +34,7 @@ def rule_stat(date_str=None):
tasks = Tasks.objects.filter(**task_condition).values('id', 'name', 'sessionCollectionId')
stat_count = 0
for t in tasks:
if RulesStat.objects.filter(taskId=t['id']).exists():
continue
table_name = TABLE_PRE + t['sessionCollectionId']
tn = CheckSession.set_table(table_name)
session_condition = {'taskId': t['id'], 'violationRuleCount__gt': 0}
checks = tn.objects.filter(**session_condition).values('id', 'checkResult', 'agentName', 'customName', 'score',
'remainTime', 'startTime', 'closeTime', 'taskId',
'sessionId')
for check in checks:
result = check['checkResult']
if result:
rules_list = []
data = json.loads(result)
for d in data:
remain = get_remain(check)
if 'isViolation' in d.keys() and d['isViolation'] and 'rule' in d.keys() and 'name' in d[
'rule'].keys():
name = d['rule']['name']
rule_obj = {'create_date': create_date, 'sessionCollectionId': t['sessionCollectionId'],
'rule': name, 'rule_num': 1,
'task': seat_code_team_name.get(check['agentName'], '未找到团队'),
'agentName': check['agentName'], 'customName': check['customName'],
'score': check['score'], 'remainTime': remain,
'taskId': check['taskId'], 'sessionId': check['sessionId'],
'session_table_id': check['id']}
rules_list.append(RulesStat(**rule_obj))
stat_count += 1
logger.info('rule stat num: [%s]', stat_count)
RulesStat.objects.bulk_create(rules_list)
single_rules_stat(t, create_date, stat_count)
logger.info('[rule_stat]rule stat num: [%s]', stat_count)
logger.info('[rule_stat]rule stat end.')
......@@ -93,7 +45,6 @@ def seat_stat(date_str=None):
首页概述-违规坐席统计
:return:
"""
seat_code_team_name = team_seat()
if not date_str:
date_str = datetime.now().strftime('%Y-%m-%d')
create_date = date_str
......@@ -102,35 +53,7 @@ def seat_stat(date_str=None):
tasks = Tasks.objects.filter(**task_condition).values('id', 'name', 'sessionCollectionId')
stat_count = 0
for t in tasks:
if SeatStat.objects.filter(taskId=t['id']).exists():
continue
table_name = TABLE_PRE + t['sessionCollectionId']
tn = CheckSession.set_table(table_name)
session_condition = {'taskId': t['id']}
checks = tn.objects.filter(**session_condition).values('id', 'agentName', 'remainTime', 'startTime',
'closeTime', 'taskId', 'violationRuleCount')
seat_dict = {}
seat_list = []
for check in checks:
stat_count += 1
remain = get_remain(check)
if check['agentName'] in seat_dict.keys():
seat = seat_dict.get(check['agentName'])
seat['total_session'] += 1
seat['remainTime'] += remain
seat['validate_session'] += 1 if check['violationRuleCount'] > 0 else 0
else:
seat_dict[check['agentName']] = {'create_date': create_date, 'agentName': check['agentName'],
'taskId': check['taskId'],
'task': seat_code_team_name.get(check['agentName'], '未找到团队'),
'sessionCollectionId': t['sessionCollectionId'], 'total_session': 1}
seat_dict[check['agentName']]['validate_session'] = 1 if check['violationRuleCount'] > 0 else 0
seat_dict[check['agentName']]['remainTime'] = remain
for k, v in seat_dict.items():
seat_obj = {'agentName': k}
seat_obj.update(v)
seat_list.append(SeatStat(**seat_obj))
SeatStat.objects.bulk_create(seat_list)
single_seat_stat(t, create_date, stat_count)
logger.info('[seat_stat]violate seat count: [%s]', stat_count)
logger.info('[seat_stat]violate seat stat end.')
......@@ -141,7 +64,6 @@ def score_stat(date_str=None):
坐席得分统计
:return:
"""
seat_code_team_name = team_seat()
if not date_str:
date_str = datetime.now().strftime('%Y-%m-%d')
create_date = date_str
......@@ -150,55 +72,7 @@ def score_stat(date_str=None):
tasks = Tasks.objects.filter(**task_condition).values('id', 'name', 'sessionCollectionId')
stat_count = 0
for t in tasks:
if ScoreStat.objects.filter(taskId=t['id']).exists():
continue
table_name = TABLE_PRE + t['sessionCollectionId']
tn = CheckSession.set_table(table_name)
session_condition = {'taskId': t['id']}
checks = tn.objects.filter(**session_condition).values('id', 'agentName', 'taskId', 'violationRuleCount',
'startTime', 'score', 'scoreItemRecord')
seat_dict = {}
seat_list = []
for check in checks:
stat_count += 1
score_item = json.loads(check['scoreItemRecord'])
service_score = 38
business_score = 62
validate_zero = 0
for m in score_item:
if m['scoreItemName'] in score_item_service.keys():
service_score -= m['score']
if m['scoreItemName'] in score_item_business.keys():
business_score -= m['score']
if m['scoreItemName'] in score_item_zero.keys():
validate_zero += 1
if validate_zero > 0:
score = 0
else:
score = service_score + business_score
if check['agentName'] in seat_dict.keys():
seat = seat_dict.get(check['agentName'])
seat['total_session'] += 1
seat['validate_session'] += 1 if check['violationRuleCount'] > 0 else 0
seat['validate_num'] += len(score_item)
seat['score'] = round((seat['score'] + score) / 2, 2)
seat['service_score'] = round((seat['service_score'] + service_score) / 2, 2)
seat['business_score'] = round((seat['business_score'] + business_score) / 2, 2)
else:
seat_dict[check['agentName']] = {'create_date': create_date, 'agentName': check['agentName'],
'taskId': check['taskId'],
'task': seat_code_team_name.get(check['agentName'], '未找到团队'),
'sessionCollectionId': t['sessionCollectionId'], 'total_session': 1,
'score': score, 'service_score': service_score,
'business_score': business_score, 'validate_zero': validate_zero}
seat_dict[check['agentName']]['validate_session'] = 1 if check['violationRuleCount'] > 0 else 0
seat_dict[check['agentName']]['validate_num'] = len(score_item)
for k, v in seat_dict.items():
seat_obj = {'agentName': k}
seat_obj.update(v)
seat_list.append(ScoreStat(**seat_obj))
ScoreStat.objects.bulk_create(seat_list)
single_score_stat(t, create_date, stat_count)
logger.info('[score_stat]seat count: [%s]', stat_count)
logger.info('[score_stat]seat score stat end.')
......
src/inspect_report/dbhelper.py
View file @ 5b3c99d0
......@@ -5,7 +5,7 @@ from pypinyin import pinyin, Style
from config.config import TABLE_PRE
from inspect_report.agency import get_team_names, get_agent_name
from inspect_report.cron import get_remain
from inspect_report.utils.report_utils import get_remain
from inspect_report.models import ScoreStat, Round, SeatStat, Seat, Country, Tasks, CheckSession, RulesStat, Team
from inspect_report.pagehelper import page_with_seat_name
......
src/inspect_report/models.py
View file @ 5b3c99d0
......@@ -206,6 +206,46 @@ class Seat(models.Model):
db_table = 'seat'
class ScoreItems(models.Model):
id = models.IntegerField('主键', primary_key=True)
name = models.CharField('评分项名称', max_length=190)
desc = models.CharField('描述', max_length=1000)
ruleTypeId = models.CharField('评分项在评分模板下的分类id', max_length=190)
status = models.IntegerField('评分项软删除标志位')
templateId = models.IntegerField('评分模板id')
rules = models.CharField('评分项的规则id', max_length=1000)
score = models.FloatField('评分项得分')
scoreType = models.IntegerField('评分项是加分项还是减分项', choices=[(0, '加分项'), (1, '减分项')], default=1)
conditions = models.TextField('规则的条件组合')
rawConditions = models.CharField('原始数据，可用于还原', max_length=5120)
createdAt = models.DateTimeField('创建时间')
updatedAt = models.DateTimeField('更新时间')
def __str__(self):
return self.name
class Meta:
db_table = 'score_items'
class ScoreTemplate(models.Model):
id = models.IntegerField('主键', primary_key=True)
name = models.CharField('类别名称', max_length=190)
basicScore = models.FloatField('基本分')
minScore = models.FloatField('基本分')
maxScore = models.FloatField('最高分')
status = models.IntegerField('评分模板软删除标志位')
rules = models.CharField('此评分模板的规则', max_length=5000)
createdAt = models.DateTimeField('创建时间')
updatedAt = models.DateTimeField('更新时间')
def __str__(self):
return self.name
class Meta:
db_table = 'score_template'
class Round(Func):
function = 'ROUND'
arity = 2
src/inspect_report/utils/report_utils.py 0 → 100644
View file @ 5b3c99d0
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